1. Provide technical support services to customers free of charge.

2. Enhance the pre-sales, during-sales, and after-sales service network, establish a professional after-sales service team, and eliminate concerns for customers when they encounter technical challenges or other issues during product usage. 

3. When receiving feedback on quality issues from customers, our company offers 24/7/365 service by specialized personnel. General malfunctions will be resolved within 2 hours; major malfunctions will receive a response within 2 hours and will be resolved within 24 hours. In the case of significant quality incidents, on-site response will be provided within 1 hour, and a solution will be proposed within 2 hours. 

4. During the product warranty period (under conditions conforming to product standards or contract specifications), we provide comprehensive repair and replacement services, and offer various spare parts at any time. 

5. Conduct periodic customer visits to inspect the usage and quality status of the products and address any issues promptly.